Customer service was poor. The costs that I was quoted were not the costs that I ended up paying - airport tax and VAT was added (not provided at the time of the quote). I was upgraded to an electric car as was sold as being more affordable and was assured that the mileage remaining would take me to my destination - it did not and had to spend 2 hours recharging and would not be reimbursed when made a complaint. I would never use this company again!!
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