Terrible customer service after not being given the car that I booked through this website. I pre-paid and now I'm out of pocket £250 having spent 120 EUR to and from the airport. Heraklion airport let go of my reservation after not showing up for 2hrs per their T&C's but the UK office when I called assured me the car would be help after my arrival. I have called muliple times their customer service number and was hung up once, the others put on hold for an extended amount of time only to be told my case was closed and tough luck I'm out of pocket with no refund issued. DO NOT BOOK WITH THEM, it's a SCAM.
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