Hired a car large famiky to be delivered Paid, pre check driving licence. All done easy!?Called from Europcar to say can't deliver and only have a Fiat 500.Agent apologised and canceled the booking advising no payment would be taken. 3 days later payment taken and customer service agent contacted was awful. Did not care and said will have refund in 10 working days. Refused to take complaint or escalate call. Never again
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