BEWARE - I have been mis sold additional insurance and roadside assistance although I kindly refused the offer of the sales guy. Documents only available in Portuguese and I was clearly lied to as when querying charges I was told I am signing for returnable deposit and not for additional charges. Customer service not interested as I put my signature on the piece of paper :( If you, like me, choose Europcar for their professionalism and customer service, maybe look at alternatives
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