Scamming extras out of nowhere.We booked a small car to go away for the long weekend in the beginning of May and everything went well, they even gave us an upgrade which was amazing. Quick to pick up the car, great to bring it back, everything speedy...However.... not being a local and not having driven loads in the UK roads, it can be extremely hard to avoid getting an automatic fine. I went into a bus lane on a Monday (bank holiday though) on an empty road, at a junction that is designed so you will unavoidably touch the bus lane if you are not laser focused on the markings on the road. A very scammy, tricky place to get a fine.I get the fine on my email. £35. Angry but i said ok, better luck next time. Then i see that Europcar thinks its ok to add a £45 'administration' fee, as if they have to do anything time consuming, other than send an email.So they want MORE than the fine because what you can do? Its in the booklong terms and conditions.Fear not, i will pay you this administration fee but you WILL NEVER SEE ME AGAIN as a customer.I took great care to be careful with the car and return it in great shape, i was on time and i get 'fined' with nothing, so you can pocket easy money? That's the last you will ever see from me again. Bye!
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