Absolute scammers. A car crashed into my rental while I was 15 miles away. The company have ignored my requests for any information on the insurance claim, only able to send invoices and debt collectors. It's been seven months since the driver knocked my door and admitted fault. They've given me no communication on the insurance and now im at a dead end where every department has told me they dont deal with this but also refuse to give me another department to try. I have even explained im happy to pay the money I just want to see some documentation on the insurance outcome as over one month after they confimed they hadn't started this process yet. I just want to know how to get reimbursement when the insurance claim goes through. Don't use this company if you like your sanity.... Absolute disgraceful service
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