europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Antolol680
Would have given 0 stars if option

Would have given 0 stars if optionSeems to be a theme about mis selling insurance. I am currently "in conversation" with customer services about added extras I never ordered and I am looking for a refund. I never requested roadside assistance or personal protection but these were added to invoice. This is a scam where they make these additions part of your deposit. It is basically theft.Customer services have now told me that cannot do anything as they were not part of verbal conservation at location - they have said that I should have been offered extras and asked to accept or decline which never happened.So basically buyer should be aware of this practice and scrutinise what you are signing up for and make sure no extras have been added surreptitiouslyI would also beware of premium location surcharge that is added to costs.I certainly will not hire from them again.

1
Date of experience: May 05, 2025

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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