AVOID. Terrible hire company. Paid to hire a van online, money came out of my bank. Rang the HQ the day before to confirm everything is good to go for the hire day, they confirmed that the van will be ready and everything has gone through fine. When I turned up to pick up the van I PAID to hire, I got told they do an “eligibility” check to see if you can afford to pay the fees. I got declined, even though I already paid for the hire. There’s no credit?? What hire company does credit checks for something not on credit? Afford rent a car, enterprise are MILES better than these cowards. AVOID AT ALL COSTS. Especially the Stoke On Trent branch.
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