Thieves, they will steal your money. I was given a courtesy car, RED MG, in January 2025. They collected it in February 25. On 28/03/25 they charged my card £163.56. I called to ask why they said it was for a Parking fine. I asked for proof which they took their time in sending. The parking fine was for a WHITE VESPA in LONDON. An entirely different vehicle type. Not just that, they don't have common sense. I live 300miles(one way) away from London. The mileage I used in the duration of me having the courtesy car was below 250miles.Multiple times I have contacted them, but they have usurped the money, refusing to admit that they should have checked before paying the fine or at the very least contacted the Hirer before paying the fine. They keep saying to contact the Parking authority and there is no way to contact them. The Parking Authority's website states fines cannot be appealed once paid. So because of the illiteracy of EuropCar and thieving ethics of them, I am left with a huge £163.60 charge. Already struggling in the current economics and then businesses like these steal from you. I have pictures to provide as well. I contacted them more than 5 times. I have names to name as well.Update: I have reported them to the Police.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.