Don’t use this company if you value your sanity I have spent two days trying to have a car collected as part of the hire arrangement and despite multiple phone calls to the central office as despite trying multiple times there is no answer from the Preston branch Europcar arrive at my property today and walk past their car and post a letter advising the vehicle is now overdue if they had bothered to knock on my door they could of taken the car we unfortunately cannot return the car to them as we are no longer insured to drive it and not one person within the company will help so totally at loss with nowhere to turn the stress is horrendous and I would NOT recommend this company to anyone
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