AWFUL AND RUDE CUSTOMER SERVICE These morons added numerous additional charges and charged my card without confirming or providing any evidence.They claimed I drove into Europe or the Republic of Ireland, something I absolutely did not do. They refuse to listen to me and instead ignore those parts of the emails.SAMUEL at customer service is an absolute idiot who uses AI to respond to emails. He can't even respond properly and doesn't acknowledge half of what you say.DO NOT BOOK WITH EUROPCAR! They will charge you for things you did not do, they won't provide any evidence for it, and they have TERRIBLE customer service. The company should be ashamed. I obviously will never book with Europcar again, and nobody else should either. Ignore this clown company.
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