Avoid this company at all costs!Please avoid using this company particularly the Gatwick Airport Branch. We ordered a car online and when we arrived the car wasn't available which is standard but what I wasn't made aware of was the replacement car was an upgrade that I'd have to pay for. The agent didn't make me aware of the extra cost and got me to sign everything with no explanation and I felt under pressure to do so. Its as if the agents have a target and are paid commission to up sale. Pity I didn't read the reviews before booking this company, hopefully someone reads this and doesn't make the same mistake and goes with some other car hire company!
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