This was the worst car rental experience I’ve ever had.From the beginning, we were treated with arrogance and disrespect. I had booked a decent car, and they handed me a wreck – filthy, falling apart, and barely drivable. It looked like it belonged in a junkyard. An absolute disgrace.I had purchased full insurance coverage, so I wasn’t supposed to be charged for anything. Still, they held a deposit of £125, which was initially released, and then they took the money from my account after I had already left, with no explanation. That’s not a mistake – that’s outright theft.This is not just poor service – it’s dishonest and unethical. Europcar in Tunis is running a scam. What they’re doing is not car rental, it’s abuse and legalized robbery.Avoid this company at all costs. I wouldn’t wish this experience on anyone.
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