I hired a car with Europcar Uk, I filled the car with fuel on Collection and took pictures of petrol gauge and mileage. 2 days later I had £42.00 taken out of my account for 20 gallons of fuel! I contacted Europe car UK and they said it was very unusual that that amount of fuel being charged as from my house to the Depot of Europcar was 34 miles not the mileage of 200 that was calculated and not forgetting the car had a full tank of fuel?. Europcar stated that they had deleted the invoice and they had not taken any money!. My bank have written proof that the money was taken. I have waited and waited for the Manager from Europcar Swansea Branch to contact me. I am now classing this as fraud on my account and my bank are backing me.
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