I rented a van as usual, returned the van full of fuel as normal. It registered as 7-8 full on the car monitor but I spoke to the guy on reception and he said with some of the brands even though it’s full Somtimes it doesn’t register as full even though it is. I then received an invoice for them charging me for missing fuel even though I’d been back to clarify with the guy and have proof of fuel and cctv footage of me filling up as it’s next door to the depot. Disgusting treatment of customers.
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