Booked a van fairly easily online for a few hours to move some things into a house. Paid the full price as you’d expect. Completed an online check in and all going well. 24 hours later I receive an email to say I’ve failed a credit check?? I’ve already paid in full. Can’t get your money back until there process is complete to send the money back to you. It’s not like I’d need it to get another van from a normal company is it! Then another 24 hours later I receive another email saying I’m due to pick the vehicle up as planned. Which one is it? These may be slightly cheaper but just go to a normal company and pay slightly more. It will save you the hassle
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