I hired a car and put my son as the main driver on the online booking form.When I got to the desk in Geneva airport to collect the car, I was told the main driver had to be the same as the person making the booking, as stated in their terms and conditions page 123 (even though the online form allows this), and they had to cancel the booking. I could rebook with another car ( at over twice the price).No compromise was available.Thanks Europecar for all the stress, time wasting and expense. Oh, and funny you haven’t fixed your online form.Europecar’s reply to my review, suggested I contacted customer services which I duly did. After 5 days they responded saying they were unable to find my booking.How convenient for them.
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