I was charged double what I was told I would be charged for an upgraded vehicle I was persuaded to accept by the Inverness Airport branch after initially booking through the EasyJet app. Disgusting tactics. I tried to get a refund but they wouldn’t budge. Use a different company, as you leave a £250 deposit on your credit card and you are at their mercy to return it all. You cannot get to speak to a human. So frustrating and very expensive when you are robbed by a company that you trusted.
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