AVOID AT ALL COSTS! NEVER OPEN NEVER ANSWER THE PHONE I understand these are a budget car rental but the lack of customer service makes it feel like it's not even an established business RUDE telephone staff ZERO business etticate Called the branch over 20 times and when you ring for 21 mins the phone just cuts off!! We had to call EUROPCAR head office to complain an they can't even get through to the branch. BOOKED US A RENTAL THEN GAVE THE RENTAL SOMEONE ELSE THEN PROMISED TO CALL BACK BUT DIDNT STILL AWAITING A CALL BUT DOUBT IT WILL HAPPEN. Very inexperienced what would seem like teenagers as the staff that you do eventually communicate with as they are stroppy, rude and have no knowledge on their job description ABSOLUTE FARSE OF A COMPANY I DOUBT THEY ARE EVEN A REGISTERED COMPANY AS THEY DO NOT OPERATE LIKE ONE If it's a car rental with a quality serv9ce you need AVOID AVOID AVOID EUROPCAR AT ALL COSTS!!!!
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