Avoid at all costs! My insurance company gave me a rental car from Europcar for a week in September 2024. Everything went smooth and handed back the car with no issues. After 7 months my insurance company had called me saying that Europcar have put a claim through mentioning there is a chip on the windscreen! They blamed me for it after 7 months which surely doesn’t make sense! You have customers all the time using your vehicle so how can they accuse me for it? They didn’t call me or send me anything and next thing you know I have been charged £619.89 on my credit card out of nowhere without consent. No mention from them for this charge at all. This is fraud!!!! Avoid these scammers! I have called them up and they just mention they have put a dispute in. 1 week later no call back nothing. They have stolen my money!
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