Tell us more about your experienceRead our Guidelines for ReviewersWe chose europ car through rentalcars.com to rent a car for 4 days. It was supposed to be £125 for 2 people plus insurance. On arrival to pick car up the person behind the counter tried to charge us extra insurance without us saying yes. This would have been £100 extra!!!!! Luckily we realised before we made transaction. After we collected car we realised that we also were charged £55 for second driver. Then we realised that on our bank statement we were charged twice for the rental. We are now having the misfortune of having to claim the money this second payment back , which means you have to jump through hoops finding bank statements and proof of over charge even though they can see for themselves we were double charged …. AVOID!
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