europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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DP49
Told car would be delivered Friday

Told car would be delivered Friday. it was not, then told Monday. First car totally not suitable, it finally seems that the car size issue is sorted so am told a 13;00-14;00 delivery. now 14:48 still no car call the office and am told they are having lunch and so they cant give a time the car is coming they will leave after lunch.. this is Purfleet office,Absolute disaster, now having read reviews will be going over the car with a fine toothed comb and making a video of any marks or dinks on the car as I seem to be seeing hundreds of customers complaining about unfair charges. Is this company truly this bad? To management why allow your staff to specify a delivery time and then twice not turn up and then tell you they wont be leaving until lunch is over. get real... it would seem you deserve every bad review you are getting if this is the service you are providing.

1
Date of experience: Feb 24, 2025

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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