The experience to get the car was fine and Led from St Pancras branch was helpful and asked me to sign up for fuel tank option. Upon returning my car, Europcar still charged me for a fuel tank option despite I return the car back with fuel tank. Even the return statement said I returned the call with fuel tank. I have made an investigation, case number #22353882 and I’m still waiting for my refund. I see you replied people’s comment with the Europcar link. Your link does not work so I had to call my customer service and they were not helpful. Please, I just want my refund back for the mistake that you made.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.