So I booked my hire car online, paid everything in advance!When I went to pick up the car, I was told I failed the checks because I used my company card. They were unable to change the details and the phone number they gave me to call does not work and the staff at the Gloucester office don’t seem to know what they are doing!The customer service is absolutely terrible! , they don’t deserve 1 Star!!I will never go there again!
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