Fraud!! What a complete scam at the check in desk. I reserved a car with easycar and paid for an additional driver, and standard insurance. At the Europcar collection desk they offered me the insurance upgrade and I declined, so they said how about instead of the additional driver charge I give you the full insurance so your total costs is almost the same. Sure ok that's a good deal to me. To my surprise when I return and review my credit card bill I have 2 charges. 1 from easycar and 1 from Europcar, total 400 more than the price I signed up for when I booked. What a scam. I am disgusted. At least the other rental companies I have used from Manchester airport have never done anything like this. Updated in response to your comment below: I had raised it on email already and it remains unresolved. You informed me to go speak to EasyCar about the additional driver charge, which indicates your guy had no authority to do what he did and say 'how about we waive the additional driver charge and use that to top up the insurance instead'. Complete scam, I have contacted the bank re unauthorsied charges on my CC. You shouldn't be allowed to operate like this. It's theft.By the way, did you know that Trust Pilot can actually connect you with me if you really want to resolve it. I guess so.
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