Absolutely disgraceful service from their customer service and complaints team. I have reported a GDPR breach and they have done nothing about it. They have been sending emails of my invoice and rental agreement to an address that is not mine. Even after I have stated the email is not mine, they then have the audacity to send a "we are still looking at your case" email to the wrong email AGAIN. No response after reporting the GDPR breach has left me to leave this review in the hope that someone of higher authority who knows what they are doing will follow this up.If you are in the UK, use Enterprise or Hertz, far better, far smoother process and none of this rubbish.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.