Lets see what happens after I post this negative review... My guess is that Europcar respond with a 'We're sorry to hear... etc. etc... Please give us a chance to solve this problem by writing to us at this link - etc etc...' within a few hours. Then I write to them and they write back saying that they are very sorry but they cannot help. Then you write to them again and they don't reply. Cynical business practice designed to exploit the vulnerabilities of TrustPilot's system, and blatant profiteering over decency and ethics - that's Europcar.
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