AVOID EUROPCAR CAR AT ALL COSTThere are many hire companies out there, but sadly Europcar is not the one to use and I would definitely never recommend them or use them ever. I had a hire vehicle from them through my insurance company and 11 days after the vehicle was off hired I received a text message saying they were investigating damage that illedgely happened in my hire period.11 days later, a text..not even a phone call, and definitely something I am not responsible for. You can't of course speak to a human on the phone, as their complaints procedure only allows there staff to hind behind a keyboard, firing off emails and texts.Interestingly enough, when you scan social media, I don't appear to be an isolated complaint, and theirs too many customer experiences that suggest them taking money from people's accounts for "damage".. this would appear to be a bit of a buisness trend for them.. I can only give you the benefit of my experience, and I would never deal with them again or encourage anyone to use there service.D××× Turpin at least, wore a mask.
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