My insurance hired me a car as my disability car is being repaired at no fault of my own but after a few weeks they asked for the car back, that’s fine so I had it cleaned inside and out that cost me £40 so I didn’t get anything to say it wasn’t clean and the fact I’m a nice person always give it back in same condition and I filled the tank to its capacity literally went over the full tank line BUT yesterday received a text stating I owe them £54.53 for fuel !! Thank god I took photographs and they were dated as they trying to pull a fast one !! I’m not paying for fuel when I had already filled it .. not my problem what your collection driver done when he left my property!! The customer services is terrible takes over an hour to speak to anyone and even then they are not interested just say email us with your concerns … absolute joke .. I emailed over 30 hours ago and have nothing back yet. No doubt someone will reply to this with “contact us” no you contact me as your in the wrong.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.