Europcar Poor Performance - Wallisdown Bournmouth Branch - I was told that the van was full of fuel and on its return it should be fully refuelled. This I did but I was still charged £6.26. Although the sum is small I went back to the operations manager and told him that he signed off the van as being fully fuelled. He said it was a mistake and Europcar would repay me shortly. They haven't. (I have seen similar things, on other rentals abroad but expected better here)
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