Scammers at the desk Manchester AirportBEWARE the scams at the desk and careful what you sign. I have my own excess insurance so I refused any additional cover but the clerk secretly added this to my documentation which I signed. Company refusing to refund and charged it after the rental was completed. The charge was more than that for the car rental and nearly £200! Use another company who is honest or takes scamming complaints seriously. Edit* Company have refused to refund or investigate. Have complained to the BVLRA
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