The worst pre-checkin process I've experienced so far from a car hire company. Booked a car via expedia who then send me a link to complete check in via the europcar site. I'm in the UK. I register on the UK site. The checkin then fails because expedia directs me to the US site which then rejects me because it knows I have a UK accounts so complains it's been registered under a different identity. It's the same email address, therefore it's the same person. Kindly fix your IT.Then I go through the online validation process which involves a laptop, scanning QR codes, continuing on a mobile, taking pictures of originals (not scanned copies) and a picture of me, then fails for an unspecified error with no option to try again. I don't have this time to waste and don't have this issue with other car hire providers. I should only have to register my passport and driving licence with you ONCE not PER HIRE and then supply you with an updated driving code if needed. KEEP IT SIMPLE
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