One star is too much for the service we got at London Heathrow. Rented a Seat, but as not availsble an MG was offeted at massiv extra costs, to which we erroneously agreed, as it‘s an english car we thought and told the guy. No word from him, correcting us that the car is not british. Next day, in the South of England, found out through AA that it is actually chinese crap we rented. For years now we refuse to buy or rent any chinese manufactured stuff. Experience showed us also this time, we are very right. Had to call AA twice and after a couple of hours drive our backpain was unbelievable too. Anyway, now we also refuse to rent from Europcar. Never ever again!
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