What an embarrassment of a company. Paid more than I could with another company thinking if I had any issues it would be easier to deal with one of the "main" rental companies. Man was I wrong. Received our car without the staff doing any precheck and straight away noticed there was a low tire pressure dash light on. When going back to the counter they closed and locked up in the 5 min it took us to walk to the car. Was 10pm at night so nothing to do but take the rental or be stranded two hours from our hotel. Ended up with the car breaking down and then being charged "damage" fee and nearly missed our flight. Disputed and dealt with the absolute worst customer service. Could not recommend strongly enough to never book Europcar UK. What an absolutely joke.
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