I would give zero stars if I could. Hired car. Got our confirmation email and told when and where to collect. Got there and told the car isn't available and there's nothing they can do. Managed to get THE LAST CAR from enterprise (seriously, go to enterprise, helped us a tonne, much cheaper and we were told it happens ALL the time with europcar). They almost ruined mine and my children's Christmas. If they had ruined the chance to see my children I would be raising hell. F europcar
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