europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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JK33
They don’t do customer service, they just take bookings

Europcar has made contacting itself so difficult, you struggle to get anything done other than take orders.I have made contact with an overseas call centre about 4 or 5 times to try and organise the return of my vehicle, I have stayed in twice for someone not to show up. They won’t confirm the arrangements made, customer service just put me on hold for 20 minutes until I gave up, and they don’t have a contact address or phone number for complaints!Making a booking, simple, trying to do anything else, a complete nightmare.

1
Date of experience: Dec 23, 2024

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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