Booked the car was told on the app I would have to pay 124 pounds extra which isn’t great but whatever on arrival I was told I need to pay an extra 1200 pounds in total because I am 25 and that’s a young driver even though online it said 25 is fine. Got all that crap sorted ended up paying an extra 400 instead which is still a joke considering I had already paid for it online but never mind I have to get the kids home. I go to the car it looked nice small crack in the rear light took a picture of it but forgot to take a picture of the inside. There was a rip on the carpet and they are claiming it was me the car was drove no more than 4 time for about 30 minutes each way we had the car for 10 days so it was barely used just sat parked and somehow this old ass rip was me. Opened my bank today to see another 400 pound taken out without contacting me at all. Company is a joke just avoid and catch a train or bus
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