Do not use Europcar and if you do be prepared to pay over twice the price agreed. I arranged to hire a car before leaving the UK for my holiday in Mexico and when I got there they would not release the car unless I bought a further insurance that doubled the cost of the car. The other people that also did the same as me, trying to collect their car, where also being fleeced by Europcar. I raised this on Facebook and Europcar requested I take this issue off Facebook and they would sort it out for me. If they offer this, do not believe them.. This is all a con. Never use them they are crocked.I tried the customer service who sounded like they would try and help. They asked a lot of questions and then went to sleep. I tried to email them and they just ignored me. I think that customer service is there just to string you out in the hope that you will just go away.
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