Would put no stars if possible!Interesting reading some other reviews, wish we had prior to hiring a car. I always take photos of the car, looking for dents or scratches etc. Have never thought to check rear wiper to make sure rubber blade is there, will from now on. Did the right thing and reported it when took car back, within 24 hours of realising it was missing. Initially all seemed ok, security deposit was returned. 3 and a half weeks later notified us we would be held responsible as it was 'new damage'. Not only did we then get invoiced for the rear wiper arm also, that was not damaged to our knowledge, was in working order, that is how we realised there was no rubber blade. Still in the dispute process and my friend's account used for the security has had a withdrawal for the full invoice without our knowledge it was about to occur. Will never use Europcar and neither will any of our family or friends. We will be sure to let our travel agent know so she doesn't use them either, it was her booking for us.
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