Imagine they double charged me whilst booking a car on their website, now cut the long story short they gave me a £30 voucher to use the next time I was going to book a car. Now I’m trying to book a car and they tell me the vouchers THEY GAVE ME are invalid 😂 Honestly you can’t write this stuff ! That’s not even the worst bit, I’ve contacted Europcar by email and told them about this issue, after going back and forth and sending me a member called ‘Rosa’ she advised that I should contact the office that gave me the vouchers but I had already told her the office closed down as they moved location ! Honestly bad customer service and believe me that’s the last of my money ever going on a Europcar rental.
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