What a rude and obnoxious telesales person. I wanted to extend my rental and when I questioned why it had gone up £20 in a week, he said that was the price that had come up on his screen, that's fine but his manner was quite rude and it just went downhill from there when my card was declined,I asked to be transferred to Prestwick, but was told that's not going to do you any good as they have the same equipment as themselves. I had to shout over him are you listening to me. Crazy... couldn't be more different to the Prestwick team. Very polite and helpful.
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