Absolutely useless. The car hire process was OK, the car was fine, but we had to return a day early and to the same depot, not a different one as originally planned. They issued a receipt showing me paying only the services I'd used, but only issued a partial refund for the rest from my prepayment. I understood the reaon for the partial refund, but after days of emails to customer services and calls to their centre in Morocco, they still refuse to give me a receipt for what I've actually paid so that I can claim it back from my employers. I'm fobbed off every time. Absolutely disastrous customer services. Don't touch with a bargepole.
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