OK so imagine how I felt when I went to the Penzance office hoping to pick up my car, only to find a note in the window saying that the office had been closed a week before and I had not been informed. We had to get a train and a taxi to their Truro office, where no one apologized and they had no record on their system of my reservation, despite me having at least 3 profiles on there from previous hiring. So in the end they refunded me the just over 17 quid for the train and taxi and refused to give us anything for the anxiety and stress. In addition I now know that the Penzance office staff have been laid off, just before christmas, how horrible, I will never use them again on principle.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.