they paid my PCN on my behalf, which made me lose my rights to appeal my ticket, i emailed them several times but they were extremely unhelpful and unwilling to come forward, i will never again book again with them, i made since then a booking with SIXT, who are much more helpful!!!!!!!!!!!!!!!!!!!!!!!!!UPDATETHEY REPLY THAT YOU SHOULD EMAIL THEM TO SOLVE THE ISSUE, BUT THEY ACTUALLY WILL ONLY REPEAT THEIR PREVIOUS BROKEN STAEMENTS.(i wonder if they will reply the same misleading reply to this update)avoid anyways, there are much better companies on the market to choose from.
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