Counter staff lied about the terms of rental agreement and failed to respond to any requests. Alternatively also hired vehicle from Enterprise and highly recommend. Professional, courteous staff and superior standard of vehicle. Customer service provided at both pick up and drop off locations was exceptional. Thank you for the option to contact your customer services. Done that and you hide behind clauses and contracts. Why would I bother to log a request if I truely did not believe the information provided to me was correct. Numerous requests to speak with the relevant branch gone unanswered. Having since read a number of other customer reviews it seems I am not the only customer who has been scammed by your staff. Recommend potential customers go to Enterprise for superior vehicles and customer service.
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