I hired a car through easyjet at the cost of £244 and thus included premium insurance. When I went to pick car up from Glasgow Airport branch I was scammed from the minute I walked through the door. The young chap with a beard didn't even want to see my car hire voucher as he said he had it on his computer. Asked what car I drove normally I said an automatic as I have rhymathoid arthritis but for a week I would only need a manual which I had booked. Told me he would give me an automatic at no extra cost as I had a disability also said my daughter could be an additional driver in case I wasn't able to drive while I was visiting family. I did sign a form after he said it was a holding deposit which would all be returned after I dropped car off( they took £903 out my account). He folded up paper and put into envelope I made a point in say you haven't charged me any extra have you as my reading eyesight isn't good. Reply not at all madam. Enjoy your stay, dropped car off flowing Monday 14th Oct . Next day I found out they had taken out £653 out of my account for upgrade, young driver addition my daughter is 25. I have complained and told that because I signed it's my fault. They have scammed me out of this money by playing on my disability and poor reading eyesight. So I have just paid £900 for a hire car for a week which is absolutely terrifying. I could have got taxis everywhere cheaper than this. It is shocking what people are prepared to do to vulnerable people who are honest and hardworking. Glasgow branch seems to be good at doing this. I will never use or recommend them ever again. If I don't get my money back I will contact watchdog and the ombudsman. Playing on someone's disability is shocking. If I could I would give them zero stars
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