I rented a car from Europcar Bath on the weekend of September 7th, 2024. I was talked into taking an electric car, which was not what I had booked. 8 times out of 10 the car would not go into "Drive or Reverse", so I could not go anywhere. I contacted the breakdown service recommended by Europcar but he could not fix the problem either. When I contacted head office on Saturday evening, I was told that they could not provide a replacement till Monday morning, which was when the car was due for return. When I requested a refund I was told that there was nothing wrong with the car!
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