Rented a car which broke down.The AA restarted the car, after a two-hour delay.I had just filled the car with petrol.The AA advised me not to stop again as they weren't confident the problem was resolved. So, I returned the car with the tank 85% full. I explained this to Europcar Kings X.Europcar wouldn't offer any discount for the problem; and they subsequently charged me for filling the car with fuel.My experience is that this is a business that is very keen to remind customers of their responsibilities, but less keen on acknowledging their own dismal performance.It wouldn't surprise me if KW24 LYV was put back on the road without anyone establishing why it failed to start.Shoddy. Beware.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.