Terrible terrible service. Whilst waiting in the office, my first clue was someone else being told their hire had been cancelled without any notice to them. That customer was not happy. My turn, I am told that hire has been declined but could not tell me why. I am now 30 miles from home with no mode of transport. I explained that I had followed every instruction from them a week prior to hire, so why am I now being declined whilst stood at the desk. Just got told they couldn’t hire me a vehicle. I would never use this company ever again after this experience. Quick enough to take my money at the booking stage but I have to wait up to 28 days for the refund. Do your checks prior to the hire date to avoid angry customers at the desk!!! Joke of a company.
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