In brief, it is not a honest car hire company.Update on 26Sept: after the communication, they admit nothing for sure, as we had signed the agreement. So, just prepare yourselves to pay extra if you want to have the hire.Long story.booked via rentalcars.com, another low rating company, an automatic was booked. When I was at the counter, the staff told it was not under my name, and the car was not automatic, unless pay extra for it to amend it to be under my name and automatic.rentalcars.com confirmed the booking was under my name and it was booked as automatic. Also, it was funny that the counter staff told me not to trust rentalcars.com, and rentalcars.com CS told me not to trust any staff from rental companies. The counter staff handed me a form of accepting extra insurance and additional drive (who helped me to pay and drove me there) or else no car would be given. At that moment, I had no choice as I needed a car for my journey.
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